We accept UPI, credit/debit cards, net banking, and major wallets.

COD is available for select pin codes — check availability at checkout.

Orders can be edited only within 30 minutes of placing — contact support immediately.

Yes — gift wrapping and personal messages are available at checkout (charges may apply).

Yes — email bulk@inch-e.com for quotes and lead times.

Standard delivery: 3–7 working days. Metro pin codes usually get faster delivery.

Yes — we ship to most pin codes in India. Remote areas may take longer.

We offer free shipping on orders above a certain cart value (display threshold on site).

Yes — tracking details are sent via email and WhatsApp once the order ships.

The courier partner will attempt re-delivery or leave a pickup option; follow tracking for details.

Returns/exchanges are accepted within 7 days of delivery for most products (policy page has exceptions).

Use the ‘Return/Exchange’ link on your order page or reach out to support with order details.

Refund of shipping depends on the reason for return; see the Returns Policy for full details.

Refunds to the original payment method are usually processed within 5–7 working days after we receive the returned item.

Sale items may have different return rules — check the product page or returns policy.

Many of our products are made in small batches with hand-finishing; each product page lists production details.

Care instructions are provided on the product page and the garment label — follow them to preserve quality.

We prioritize long-lasting fabrics and sustainable choices where possible; check each product’s description for specifics.

Yes — product photos are of the actual item where possible; slight variations may occur due to screen settings.

Some styles are restocked. Use the ‘Notify Me’ option on product pages to get updates.

The size chart is on every product page and on the Size Guide page with measurement tips.

Use a tape measure for chest, waist, and hips. Refer to our step-by-step size guide on the Size Guide page.

If between sizes, we usually recommend sizing up for comfort — product descriptions note the fit (slim/regular/relaxed).

Yes — based on collected customer feedback we sometimes provide fit suggestions on the product page.

Not currently, but we can recommend local tailors in some cities — contact support for assistance.

Address changes after dispatch depend on the courier partner — contact support immediately and we’ll try to help.

We are primarily online. Occasional pop-ups and trunk shows are announced on our social channels.

Not yet — subscribe to WhatsApp/email for updates on launches and offers.

Reviews can be submitted on the product page under the reviews tab after delivery.

Yes — we follow strict privacy practices; see our Privacy Policy for full details.